Patient Information

Here’s what you can expect when you visit us. We’re here to make the process smooth, comfortable, and welcoming every step of the way.

Scheduling your first appointment

The first step toward your brighter, healthier smile is easy -simply book your appointment online or give us a call. We’ll confirm your visit and send a reminder, so you’ll know exactly what to expect.

Completing your new patient forms

To make your visit smooth and stress-free, we recommend completing your new patient forms in advance. These forms help us understand your medical history, current medications, and any concerns or goals you may have for your dental care. You can download them (Clicking on this link) or fill them out at the clinic. (Please find New patient Questionnaire PDF attached)

Arriving at the clinic

We ask that you arrive 10-15 minutes early to complete any final paperwork and settle in. If you have dental records or insurance documents, feel free to bring them along. Our friendly team will make sure you’re taken care of every step of the way.

Your first examination

During your first visit, we’ll take the time to get to know you and your oral health. Our comprehensive exam includes:

  • A review of your dental and medical history to tailor our care to your needs.

  • Digital X-rays or scans (if needed) to get a clear picture of your oral health.

  • A gum health check and evaluation of existing dental work like, fillings or crowns.

  • A full set of photos of your teeth

Your personalised treatment plan

After the exam, our dentist will discuss their findings with you and create a personalized treatment plan. Whether it’s preventive care, restorative treatments, or cosmetic enhancements, we’ll walk you through all your options and answer any questions you may have.

Follow-up appointments

Based on your treatment plan, we’ll schedule any follow-up appointments. Routine check-ups and cleans every 6 months are recommended to keep your smile healthy and vibrant.

Payment and insurance

We understand that cost is an important consideration. We provide Southern Cross Insurance cover and can claim it for you. You can also build credit with us with direct debits/Online payments. Visit our Payment Options page for more details.

If you have any questions or need more information about your first visit, feel free to reach out to us here.